Next-gen Customer Support for Your Business
Handle routine support fast. Verify identity. Share summaries. Escalate when needed. Deploy in the cloud or on-prem easily.
Live Analytics
Arabic-First Voice & Chat
Smooth Handoff
Live Analytics
Arabic-First Voice & Chat
Smooth Handoff
Live Analytics
Arabic-First Voice & Chat
Smooth Handoff
Trusted by 17,000+ founders & business owners
10x customer satisfaction than your competitors
AI Assist
Support resolved in minutes, not hours.
Calls answered in under 2 seconds.
Generate summary on WhatsApp
Check balance instantly
Find nearest branch
AI Assist
Support resolved in minutes, not hours.
Calls answered in under 2 seconds.
Generate summary on WhatsApp
Check balance instantly
Find nearest branch
AI Assist
Support resolved in minutes, not hours.
Calls answered in under 2 seconds.
Generate summary on WhatsApp
Check balance instantly
Find nearest branch
Fewer repeat calls
Fewer repeat calls
Team efficiency
Team efficiency
Automated workflows
Automated workflows
Time saving
Time saving
Fast response
Fast response
Lower costs
Lower costs
Why teams use Talfan
See what’s happening
Monitor calls, chats, resolution rates, and common issues in real time.
Cloud or on-prem
Cloud or on-prem
Forecast with Accuracy
Forecast with Accuracy
Identify Top Performers
Identify Top Performers
See what’s happening
Monitor calls, chats, resolution rates, and common issues in real time.
Cloud or on-prem
Forecast with Accuracy
Identify Top Performers
Arabic-first voice and chat
Natural Arabic support. English and French included. Works with your number or ours.
Smart Task Automation
Smart Task Automation
Instant Knowledge Access
Instant Knowledge Access
Arabic-first voice and chat
Natural Arabic support. English and French included. Works with your number or ours.
Smart Task Automation
Instant Knowledge Access
Smooth handoff to humans
When AI can’t resolve, handover to an agent with all the context.
Tickets sync to CRM
Tickets sync to CRM
No repeated questions
No repeated questions
Agent notes stay linked
Agent notes stay linked
Smooth handoff to humans
When AI can’t resolve, handover to an agent with all the context.
Tickets sync to CRM
No repeated questions
Agent notes stay linked
Smarter Support, Less Work
Automate Workflows
Track & Analyze
Automate Workflows
Track & Analyze
Automate Workflows
Track & Analyze
%
Fewer repeat calls
Clear answers + WhatsApp summaries.
%
Fewer repeat calls
Clear answers + WhatsApp summaries.
%
Fewer repeat calls
Clear answers + WhatsApp summaries.
s
Average answer time
No more waiting or IVR trees.
s
Average answer time
No more waiting or IVR trees.
s
Average answer time
No more waiting or IVR trees.
/7
Always on
Support stays available day and night.
/7
Always on
Support stays available day and night.
/7
Always on
Support stays available day and night.
How Talfan fits into your support
Connect Your Numbers
Use your existing hotline, SIP/PBX, or WhatsApp. No need to change what customers know.
Connect Your Numbers
Use your existing hotline, SIP/PBX, or WhatsApp. No need to change what customers know.
Connect Your Numbers
Use your existing hotline, SIP/PBX, or WhatsApp. No need to change what customers know.
Automate Routine Tasks
Balance checks, fees, remittance status, nearest branch - all handled by AI.
Automate Routine Tasks
Balance checks, fees, remittance status, nearest branch - all handled by AI.
Automate Routine Tasks
Balance checks, fees, remittance status, nearest branch - all handled by AI.
Track and Improve
Live dashboard with response times, automation % and top issues.
Track and Improve
Live dashboard with response times, automation % and top issues.
Track and Improve
Live dashboard with response times, automation % and top issues.
Scale with Ease
Add more lines, languages, or workflows without re-building.
Scale with Ease
Add more lines, languages, or workflows without re-building.
Scale with Ease
Add more lines, languages, or workflows without re-building.
Support insights and automation
ID checks
OTP, docs, fraud prevention.
ID checks
OTP, docs, fraud prevention.
ID checks
OTP, docs, fraud prevention.
WhatsApp follow-ups
Summaries and links sent automatically.
WhatsApp follow-ups
Summaries and links sent automatically.
WhatsApp follow-ups
Summaries and links sent automatically.
Automated Workflows
Balance checks, refunds, status updates, and branch locators run automatically.
Automated Workflows
Balance checks, refunds, status updates, and branch locators run automatically.
Automated Workflows
Balance checks, refunds, status updates, and branch locators run automatically.
Performance Tracking
Live KPIs: response time, automation %, handoff rate, CSAT.
Performance Tracking
Live KPIs: response time, automation %, handoff rate, CSAT.
Performance Tracking
Live KPIs: response time, automation %, handoff rate, CSAT.
Find the right plan for your needs
Supporters receive a 30% discount on early access plus an extra 20% off the yearly plan.
Monthly
Yearly
SAVE 20%
Silver Plan
$59
/month
Perfect for startups and small teams
Features Included:
Up to 10 users
Smart pipeline management
AI-driven sales insights
5 automation workflows
Email & chat support
Most Popular
Gold Plan
$49
/month
Built for growing businesses
Features Included:
Unlimited users
Advanced forecasting & reporting
Custom automation rules
CRM & tool integrations
24/7 AI priority support
Monthly
Yearly
Silver Plan
$59
/month
Perfect for startups and small teams
Features Included:
Up to 10 users
Smart pipeline management
AI-driven sales insights
5 automation workflows
Email & chat support
Most Popular
Gold Plan
$49
/month
Built for growing businesses
Features Included:
Unlimited users
Advanced forecasting & reporting
Custom automation rules
CRM & tool integrations
24/7 AI priority support
Monthly
Yearly
SAVE 20%
Silver Plan
$59
/month
Perfect for startups and small teams
Features Included:
Up to 10 users
Smart pipeline management
AI-driven sales insights
5 automation workflows
Email & chat support
Most Popular
Gold Plan
$49
/month
Built for growing businesses
Features Included:
Unlimited users
Advanced forecasting & reporting
Custom automation rules
CRM & tool integrations
24/7 AI priority support
Frequently Asked Questions
Can we keep our number?
Yes, SIP/PBX or port. We help you with installation and setup.
Do you support Arabic well?
On-prem available?
How long does setup take?
What happens when AI can’t solve an issue?
Can we keep our number?
Yes, SIP/PBX or port. We help you with installation and setup.
Do you support Arabic well?
On-prem available?
How long does setup take?
What happens when AI can’t solve an issue?
Can we keep our number?
Yes, SIP/PBX or port. We help you with installation and setup.
Do you support Arabic well?
On-prem available?
How long does setup take?
What happens when AI can’t solve an issue?
AI That Handles Support
Cut wait times, reduce costs, and improve service quality.
AI That Handles Support
Cut wait times, reduce costs, and improve service quality.
AI That Handles Support
Cut wait times, reduce costs, and improve service quality.